Purchase SmartGit
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Frequently Asked Questions
Subscription vs. Perpetual license
For a comparison between subscription and perpetual licenses, please look at the documentation.
Additional Licenses
Ordering additional non-subscription licenses means to update your existing licenses as well. Please upload your SmartGit license file and change the number of licenses to the overall required license count.
To add more users to your subscription license, please contact our sales team with the email address used for your subscription and the increased overall license count.
Cancel Subscription License
To cancel your subscription, you can either use the cancel-links in the delivery emails from Cleverbridge or use this form.
Company Licenses
Licenses ordered and licensed to companies can be (re)assigned once in a month to employees, temporary workers and freelancers working for this company. At no time may the user count exceed the number of ordered licenses. A company license may only be used on company computers or computers on which work for the company is performed (including private computers in the home office).
Expiration
Non-subscription licenses are valid for an unlimited time (perpetual licenses).
Depending on which options you purchase, you can use any new version which we release within 1 year, 2 or 3 years after purchase, including all their bug-fix releases, on the operating systems supported by these versions. To use newer versions or to use SmartGit on newer operating systems you may need to purchase renewal licenses for a reduced price.
EULA
Multiple Users
SmartGit is licensed per user (person). No matter how many licenses you are ordering, you will get only one license file to be shared with the users.
Multiple Machines
Non-Commercial Licenses
Order Overview
Purchase Orders
Quotes
Resellers
If you want to order from a reseller, feel free to contact the reseller of your choice. Most likely ordering online (above) might be cheaper for you.
Resellers should take a look at our reseller conditions.
Perpetual License
If you purchase a perpetual license with one, two or three years of updates, you can use any SmartGit version which we release up to one, two or three years after the purchase as long as you like on the operating systems supported by these versions. For newer operating systems it might be necessary to purchase renewal licenses.
Site License
Subscription License
The subscription license is valid for the purchased period (1 month or 1 year) and automatically extends monthly/yearly until you cancel the subscription or the monthly/yearly payment can't be processed.
- For the paid subscription period you have support and are entitled to use the latest version.
- You need to ensure that SmartGit can access the internet, so it automatically can download the next period's license file.
To add more licenses to your subscription, please contact sales.
Switching the period or adding/removing options means to cancel the current subscription and order a new one with the options you like.
Support
If you've ordered a perpetual license, you are entitled to get 90 days, 1, 2 or 3 years email support (depending on what you've purchased). With a subscription license, you are entitled to get support for the paid subscription period. We are not offering phone support.
For support requests, please contact us at [email protected]. Be sure to provide as much details as possible, so we know about what you are writing or how to reproduce the problem. Our support team usually is available on workdays from 9 AM to 5 PM CET/CEST.